Certified Fraud Recovery Specialists
The FraudArmor team of certified Resolution Specialists provides
high quality recovery services. Each Resolution Specialist holds the
following designations:
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FCRA/FACTA – Fair Credit Reporting Act /Fair and Accurate Credit
Transactions Act Certified. This allows the Resolution Specialists
to work directly with credit reporting data. Renewal of the
certification, per person, is required every two years.
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CITRMS – Certified Identity Theft Risk Management Specialist. This
designation is provided by the Institute of Consumer Financial
Education.
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Crisis Counseling Trained: Identity theft can be frightening and
stressful and our Resolution Specialists are specially trained to
be thorough, friendly, caring, and effective.
Additionally, FraudArmor is a member of the following industry
organizations:
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Association of Certified Fraud Examiners– World's largest
anti-fraud organization and premier provider of anti-fraud
training and education. More than 70,000 members. Worldwide.
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International Association of Financial Crime Investigation – A
non-profit international organization, the association provides
services and an environment within which information about
financial fraud, fraud investigation and fraud prevention methods
can be collected, exchanged and taught for the common good of the
financial payment industry and our global society.
The Resolution Specialists all operate out of our Resolution Center.
Our Resolution Center is located in Maryland, USA.
Service Time Frame
FraudArmor is available for up to one year from the date your check
order is shipped or your use of the last check in the applicable
check order; whichever is first (your "Service Period"). Service is
only available for fraud that occurs or is first discovered during
your Service Period. If you are in the recovery process (actively
working with a Resolution Specialist) when the Service Period
expires, your recovery case will continue until it is resolved, with
no time limit.
Check Fraud and Identity Recovery Process
If you discover that you have been the victim of fraud, please
contact a Resolution Specialist immediately at 866-923-0452. A
personal Resolution Specialist will be assigned to manage your case
and will:
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Deliver to you, via overnight mail or electronically, the required
documentation to begin the Check Fraud or Identity Theft Recovery
process.
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Work under the authority of a signed Limited Power of Attorney to
deal directly with the financial institution, credit bureaus,
police, bill collectors, government agencies and others.
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Perform research and fraud remediation on your behalf, as needed,
until the fraud has been completely resolved.
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Provide 12 months of regular follow-up and, at no cost to you,
credit monitoring for one full year to stay alert to changes in
your credit file.
To learn more about the FraudArmor Recovery Services, visit the
Service Description page.
Internet Monitoring Service
Identity thieves are notorious for using the internet to locate the
personal information of unsuspecting victims. They also use the
internet to buy, sell, and trade critical pieces of personal
information which may then be used for identity fraud. FraudArmor's
Internet Monitoring Service is a proactive, early detection and
warning system to detect when your personal information is exposed
on high risk areas of the Internet. You can select and manage up to
16 credentials for monitoring. The services are provided for one
accountholder named on the checks to which the Services are
attached, or for business check orders, the Services are provided
for the Company's and/or an Owner or Officer's credentials (if
provided). The Internet Monitoring Service is an optional service
provided free with your FraudArmor purchase and requires activation
online at www.fraud-armor.com.
To learn more about the FraudArmor Internet Monitoring Service,
visit the Service Description page.
Lost Document and Lost Wallet Replacement
The Resolution Specialist will work with you to cancel and replace
credit cards and other documents such as licenses, passports,
personal bank accounts and government issued documents, if they are
lost or stolen. The Services are provided for all accountholders
named on the checks to which the Services are attached, or for
business check orders, the Services are provided for an Owner or
Officer of the business.
To learn more about the FraudArmor Lost Document and Lost Wallet
Replacement, visit the
Service Description page.
Business Account Fraud Remediation
Business fraud involves the improper use of the Company's name,
address, tax identification number, bank account number, business
credit cards, business credit information, other identifying
information without the knowledge of the Company's Owners or
Officers and the information is used to commit fraud with the
account on which the FraudArmor checks were issued. The Services are
provided for the account on which the business checks were issued.
To learn more about FraudArmor Business Fraud Remediation, visit the
Service Description page.