Service Description

FraudArmor^TM Lite offers personal check buyers Check Fraud Recovery Services, including, check replacement and advancement of funds for losses from the affected checking account, up to $2,500, based upon a fraudulent act that involves a check or checks from an eligible check order. FraudArmor Lite provides a certified Resolution Specialist to guide check buyers through the recovery process. FraudArmor Lite services are available for up to one year from the date the check order is shipped or until use of the last check in the check order, whichever comes first.

Fraudulent acts covered by FraudArmor Lite include:

• a forged signature (a legitimate blank check that is forged with the business signature as the maker)
• a forged endorsement (a legitimate check that is endorsed and cashed or deposited by a person other than the designated payee based upon a fraudulent endorsement)
• an altered check (a legitimate check that is fraudulently altered as to the designated payee, check amount, or otherwise so as to benefit the person altering the check)

FraudArmor Lite will provide replacement checks for the new checking account that is opened due to fraud, at no cost to the customer.

FraudArmor Lite Features:

• FraudArmor Lite offers personal check buyers check fraud recovery services, including, check replacement and advancement of funds for losses from the affected checking account.
• FraudArmor Lite will advance up to $2,500, based upon a fraudulent act that involves a check or checks from an eligible check order. FraudArmor Lite provides a certified Resolution Specialist to guide check buyers through the recovery process. FraudArmor Lite is available for up to one year.
• FraudArmor Lite applies to forged signatures, forged endorsements, altered checks and includes advancement and restoration services.
• FraudArmor Lite Defense provides a comprehensive recovery process. In the event of check fraud, additional fraud protection services will be provided to help prevent further fraud from occurring. In the event of fraud, 12 months of recovery assistance will be provided.

Check Fraud Restoration and Advancement:

FraudArmor Lite applies to checks that have been affected by forged signatures, forged endorsements and/or alteration on the check(s). Resolution Specialists are available to assist check buyers who have any questions or concerns about suspected check fraud. In the event of check fraud, a dedicated Resolution Specialist will perform assisted or fully managed check restoration services on behalf of victims and coordinate with the check buyer's applicable financial institution.

"Fully managed" means that, in addition to advising check buyers on the best procedures to help prevent fraud or respond to a fraud event, a Resolution Specialist can also act on behalf of check buyers by obtaining an executed limited power of attorney form.

FraudArmor Lite advances funds to the check buyer for losses that would later be credited to the account by the financial institution. Funds up to a maximum of $2,500 per fraud event may be advanced for all checks to which the service applies within 72 hours of filing a police report and submitting all necessary documents.

If the check buyer must close the affected checking account due to fraud, the Resolution Specialist will assist with check replacement. The Resolution Specialist works with the check buyer's financial institution and the check printer so the check buyer can quickly.

Check Restoration:

The service applies to personal checks which have been affected by Counterfeit checks, forged signatures, forged endorsements and/or alteration. A dedicated Resolution Specialist will perform assisted or fully managed restoration services on behalf of victims and coordinate with the check buyer's financial institution and/or other agencies.

"Fully managed" means that, in addition to advising a check buyer on the best procedures to help prevent fraud or to respond to a fraud event, a Resolution Specialist can also act on behalf of a check buyer by obtaining an executed limited power of attorney form.

A dedicated and certified Resolution Specialist is available to answer questions and assist with resolution in the event of check fraud. Resolution Specialists are available to assist with:

1. Notifying financial institutions, credit card companies and merchants as directed by the customer to freeze or close any accounts compromised by or resulting from fraud or a fraud event
2. Filing a complaint to the Federal Trade Commission to report the check fraud event

FraudArmor Lite Defense Recovery Process (for check fraud victims):

These services are provided in the event of a validated check fraud event.

Even after the resolution of the check fraud event, a dedicated Resolution Specialist will perform assisted or fully managed restoration services on behalf of victims and coordinate with the check buyer's financial institution and/or other agencies. Often times, a fraudulent event is the symptom of a larger problem, hence, FraudArmor Lite Defense is a function of the restoration process dedicated to isolating the fraud event by researching other areas of potential impact (e.g., pulling a credit report to determine if other accounts have been established). In addition to identifying other areas of risk, FraudArmor Lite Defense is dedicated to offering preventative measures to mitigate the risk of additional fraud occurring to the customer, their accounts, or their personal information. Victims of check fraud will receive 12 months of complimentary resolution services for any type of fraud or identity theft event, to assist the customer should they fall victim a second or third time.